Terms and Condition

Welcome to Al Jazari Institute. Please read these Terms and Conditions carefully before

using our online Islamic education services.

Acceptance of Terms

By accessing or using Al Jazari Institute's services, you agree to be bound by these terms. If you disagree with any part, please refrain from using our services.

Educational Services Agreement

Registration and Enrollment

  • Students are required to complete a mandatory evaluation session before formal enrollment.

  • Registration must include accurate personal information and valid contact details.

  • Parents or guardians must register on behalf of students under the age of 18.

Class Policies

  • Regular attendance is required to maintain enrollment.

  • Classes must be scheduled within the designated teaching hours.

  • A minimum of 3-hour notice is needed for class cancellations.

  • Missed classes without prior notice will be deducted from the monthly allocation.

  • Students are expected to maintain proper behavior and show respect during sessions.

Payment Terms

  • Tuition fees are billed monthly in advance.

  • Payment is due on the same date the student begins regular classes each month.

  • Various payment methods are accepted.

  • Failure to make payment by the 5th without prior notice will result in automatic suspension.

  • Refunds are issued in accordance with our refund policy.

  • Special discounts are available for siblings and long-term enrollments.

Instructor Policies

  • Al Jazari Institute assigns qualified instructors based on student needs.

  • Instructor changes may occur with prior notice.

  • Arranging direct engagements with instructors outside our platform is not allowed.

  • Students may request an instructor change at any time if dissatisfied.

Technical Requirements

  • Students must ensure a stable internet connection.

  • The required minimum system specifications must be met.

  • Technical issues on the student’s side do not qualify for make-up classes.

  • Our platform must be used solely for class purposes.

Privacy and Security

  • Student information is protected in accordance with data protection laws.

  • Class recordings are securely stored for quality assurance.

  • Recording sessions with minors require parent or guardian consent.

  • Information is shared solely for educational purposes.

Intellectual Property

  • All course materials are the property of Al Jazari Institute.

  • Materials may not be shared, reproduced, or distributed.

  • Students may download materials for personal use only.

  • Recording classes without permission is strictly prohibited.

Service Modifications

  • We reserve the right to modify or discontinue services

  • Curriculum updates will be implemented as needed

  • Price changes require a 30-day advance notice

  • Service improvements may be made without prior notice

Termination

  • Either party may terminate services at any time.

  • Violating the terms may lead to immediate termination.

  • Unused class credits will be managed according to the refund policy.

  • Academic records are available upon request.

Dispute Resolution

  • Disputes will be resolved through friendly consultation

  • Mediation services are available if direct resolution fails

  • The applicable law of the student’s jurisdiction applies

  • Legal proceedings as a last resort

Contact Information

For questions or concerns:

We may update these terms periodically. Continued use of services after changes constitutes acceptance of new terms.

Frequently Asked Questions

Can siblings take classes together to save time?

Yes, siblings can share sessions if they’re at similar learning levels. This requires special arrangements and modified pricing.

What happens if my internet goes down during class?

The missed portion can be covered in a short make-up session if reported within 2 hours.

Can I change my class time seasonally (e.g., during Ramadan)?

Yes, seasonal schedule adjustments are accommodated with 1 week’s notice.

Are teachers native Arabic speakers?

Our teachers come from diverse backgrounds, are all certified in Islamic studies and Quranic teaching, and, yes, all of them are native Arabic speakers.

Can I request gender-specific teachers?

Yes, we accommodate gender preference requests for all age groups.

Do you provide learning materials, or do we need to purchase them?

All essential learning materials are provided digitally within your subscription.

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